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| Owner Builder - Owner Builder Advice & Tips |
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Here's a genuine resonse sheet from one of our customers - we were so proud of it we wanted to share it. Survey responses are as follows:
Q3. What elements of the service I provided most impressed you? Responsiveness and knowledge of the various products in the market. Q4. What did you most like about me? You were able to take the time to consider our individual circumstances and develop a solution which met our needs. As an Owner Builder we had faced numerous objections from the normal channels and were concerned that we might not be able to complete our home. You were able to present our credentials in a way in which we hadn''t been able to do so and in doing so secured us a loan. Q5. Please rate me on each of the following Understanding of your needs - Excellent Knowledge and explanation of products - Excellent Courtesy and friendliness - Excellent Communication - Excellent Quality of Service - Excellent Q6. Did I keep you informed during the application and approval process? Yes Q7. Would you be interested in knowing more about any of the other services I provide? Yes Q8. Would you recommend my services to others? Yes Comments: Overall the service has been excellent. Joanne Wain has continued the excellent service that Jo King gave us. If any of our friends need advice then we will certainly recommend Jo and the team.
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| Last Updated ( Monday, 28 November 2011 11:30 ) |
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